diff --git a/.gitignore b/.gitignore
new file mode 100644
index 0000000..83e8f15
--- /dev/null
+++ b/.gitignore
@@ -0,0 +1,158 @@
+# Data
+data/
+
+# Tmp
+tmp/
+
+# Byte-compiled / optimized / DLL files
+__pycache__/
+*.py[cod]
+*$py.class
+
+# C extensions
+*.so
+
+# Distribution / packaging
+.Python
+build/
+develop-eggs/
+dist/
+downloads/
+eggs/
+.eggs/
+lib/
+lib64/
+parts/
+sdist/
+var/
+wheels/
+share/python-wheels/
+*.egg-info/
+.installed.cfg
+*.egg
+MANIFEST
+
+# PyInstaller
+#  Usually these files are written by a python script from a template
+#  before PyInstaller builds the exe, so as to inject date/other infos into it.
+*.manifest
+*.spec
+
+# Installer logs
+pip-log.txt
+pip-delete-this-directory.txt
+
+# Unit test / coverage reports
+htmlcov/
+.tox/
+.nox/
+.coverage
+.coverage.*
+.cache
+nosetests.xml
+coverage.xml
+*.cover
+*.py,cover
+.hypothesis/
+.pytest_cache/
+cover/
+
+# Translations
+*.mo
+*.pot
+
+# Django stuff:
+*.log
+local_settings.py
+db.sqlite3
+db.sqlite3-journal
+
+# Flask stuff:
+instance/
+.webassets-cache
+
+# Scrapy stuff:
+.scrapy
+
+# Sphinx documentation
+docs/_build/
+
+# PyBuilder
+.pybuilder/
+target/
+
+# Jupyter Notebook
+.ipynb_checkpoints
+
+# IPython
+profile_default/
+ipython_config.py
+
+# pyenv
+#   For a library or package, you might want to ignore these files since the code is
+#   intended to run in multiple environments; otherwise, check them in:
+# .python-version
+
+# pipenv
+#   According to pypa/pipenv#598, it is recommended to include Pipfile.lock in version control.
+#   However, in case of collaboration, if having platform-specific dependencies or dependencies
+#   having no cross-platform support, pipenv may install dependencies that don't work, or not
+#   install all needed dependencies.
+#Pipfile.lock
+
+# poetry
+#   Similar to Pipfile.lock, it is generally recommended to include poetry.lock in version control.
+#   This is especially recommended for binary packages to ensure reproducibility, and is more
+#   commonly ignored for libraries.
+#   https://python-poetry.org/docs/basic-usage/#commit-your-poetrylock-file-to-version-control
+#poetry.lock
+
+# PEP 582; used by e.g. github.com/David-OConnor/pyflow
+__pypackages__/
+
+# Celery stuff
+celerybeat-schedule
+celerybeat.pid
+
+# SageMath parsed files
+*.sage.py
+
+# Environments
+.env
+.venv
+env/
+venv/
+ENV/
+env.bak/
+venv.bak/
+
+# Spyder project settings
+.spyderproject
+.spyproject
+
+# Rope project settings
+.ropeproject
+
+# mkdocs documentation
+/site
+
+# mypy
+.mypy_cache/
+.dmypy.json
+dmypy.json
+
+# Pyre type checker
+.pyre/
+
+# pytype static type analyzer
+.pytype/
+
+# Cython debug symbols
+cython_debug/
+
+# PyCharm
+#  JetBrains specific template is maintained in a separate JetBrains.gitignore that can
+#  be found at https://github.com/github/gitignore/blob/main/Global/JetBrains.gitignore
+#  and can be added to the global gitignore or merged into this file.  For a more nuclear
+#  option (not recommended) you can uncomment the following to ignore the entire idea folder.
+#.idea/
\ No newline at end of file
diff --git a/autocomplete/__init__.py b/autocomplete/__init__.py
new file mode 100644
index 0000000..b1cf1ab
--- /dev/null
+++ b/autocomplete/__init__.py
@@ -0,0 +1,18 @@
+from .mail import AutocompleteMail
+from .name import AutocompleteName
+from .password import AutocompletePassword
+from .posixuser import AutocompletePosixUser
+
+from .thu import AutocompleteTHU
+
+
+plugins = [
+    # first run
+    AutocompleteTHU,
+
+    # normal
+    AutocompleteMail,
+    AutocompleteName,
+    AutocompletePassword,
+    AutocompletePosixUser
+]
diff --git a/autocomplete/mail.py b/autocomplete/mail.py
new file mode 100644
index 0000000..8fc989e
--- /dev/null
+++ b/autocomplete/mail.py
@@ -0,0 +1,13 @@
+class AutocompleteMail:
+    def __init__(self, conf):
+        self.config = {
+            "base": "@company.local"
+        }
+
+        self.config.update(conf)
+    
+    def run(self, fields):
+        autocomplete = {
+            "mail": fields.get("uid") + self.config["base"],
+        }
+        return {**autocomplete, **fields}
diff --git a/autocomplete/name.py b/autocomplete/name.py
new file mode 100644
index 0000000..ef07c1e
--- /dev/null
+++ b/autocomplete/name.py
@@ -0,0 +1,12 @@
+class AutocompleteName:
+    def __init__(self, conf):
+        self.config = {}
+
+        self.config.update(conf)
+    
+    def run(self, fields):
+        autocomplete = {
+            "sn": fields.get("cn")[0],
+            "givenName": fields.get("cn")[1:]
+        }
+        return {**autocomplete, **fields}
diff --git a/autocomplete/password.py b/autocomplete/password.py
new file mode 100644
index 0000000..742504b
--- /dev/null
+++ b/autocomplete/password.py
@@ -0,0 +1,19 @@
+import imp
+import secrets
+import string
+
+
+class AutocompletePassword:
+    def __init__(self, conf):
+        self.config = {
+            "charset": string.ascii_lowercase + string.digits,
+            "length": 12
+        }
+
+        self.config.update(conf)
+
+    def run(self, fields):
+        autocomplete = {
+            "userPassword": "".join(secrets.choice(self.config["charset"]) for _ in range(self.config["length"]))
+        }
+        return {**autocomplete, **fields}
diff --git a/autocomplete/posixuser.py b/autocomplete/posixuser.py
new file mode 100644
index 0000000..2bca155
--- /dev/null
+++ b/autocomplete/posixuser.py
@@ -0,0 +1,19 @@
+import random
+
+
+class AutocompletePosixUser:
+    def __init__(self, conf):
+        self.config = {
+            "uidRange": [10001, 2147483647],
+            "gidNumber": 10000
+        }
+
+        self.config.update(conf)
+    
+    def run(self, fields):
+        autocomplete = {
+            "homeDirectory": "/home/" + fields.get("uid", "default"),
+            "uidNumber": random.randrange(*self.config["uidRange"]),
+            "gidNumber": self.config["gidNumber"]
+        }
+        return {**autocomplete, **fields}
diff --git a/autocomplete/thu.py b/autocomplete/thu.py
new file mode 100644
index 0000000..f38283e
--- /dev/null
+++ b/autocomplete/thu.py
@@ -0,0 +1,83 @@
+import os
+import logging
+import csv
+import time
+
+import pymssql
+import pandas as pd
+
+
+class AutocompleteTHU:
+    def __init__(self, conf):
+        self.config = {
+            "db_server": "",
+            "db_user": "",
+            "db_password": "",
+            "db_name": "",
+
+            "csv_file": os.path.join(os.path.dirname(os.path.realpath(__file__)), "tmp/thu.csv"),
+            "csv_expire": 86400   # seconds
+        }
+
+        self.config.update(conf)
+
+        # db is loaded
+        self.db = None
+
+    def sync_db(self):
+        logging.info(__name__, "Sync database...")
+
+        # connect
+        conn = pymssql.connect(
+            server=self.config["db_server"], 
+            user=self.config["db_user"], 
+            password=self.config["db_password"], 
+            database=self.config["db_name"])
+
+        # query
+        cursor = conn.cursor()
+        cursor.execute("SELECT * FROM ReaderInfo")
+
+        # export csv
+        with open(self.config["csv_file"], "w") as f:
+            writer = csv.writer(f, quoting=csv.QUOTE_ALL)
+            writer.writerow(col[0] for col in cursor.description)
+            for row in cursor:
+                writer.writerow(row)
+            f.close()
+
+        # close
+        cursor.close()
+        conn.close()
+
+    def load_db(self):
+        if self.db is not None:
+            return
+
+        # sync if csv expired
+        if (not os.path.isfile(self.config["csv_file"])) \
+           or (time.time() - os.path.getmtime(self.config["csv_file"]) >= self.config["csv_expire"]):
+
+           self.sync_db()
+
+        # load db
+        self.db = pd.read_csv(self.config["csv_file"])
+
+    def run(self, fields):
+        autocomplete = {}
+        # get index
+        uniid = fields.get("employeeNumber")
+        if uniid:
+            # fill fields
+            self.load_db()
+            rows = self.db[self.db["uniid"] == uniid]
+
+            if len(rows):
+                item = rows.iloc[0].to_dict()
+                autocomplete = {
+                    "uid": item["yhm"],
+                    "cn": item["username"],
+                    "employeeType": item["deptno_name"]
+                }
+        
+        return {**autocomplete, **fields}
diff --git a/batch_add.py b/batch_add.py
new file mode 100644
index 0000000..25a7741
--- /dev/null
+++ b/batch_add.py
@@ -0,0 +1,74 @@
+import json
+import os
+import glob
+import logging
+
+import ldap3
+import pandas
+
+
+class LDAPBatchAdd:
+    def __init__(self, conf):
+        # initialize config
+        self.config = {
+            "server": "",
+            "userdn": "",
+            "userpassword": "",
+            "template_dn": "",
+        }
+        self.config.update(conf)
+
+        # connect server
+        self.server = ldap3.Server(self.config["server"])
+        self.conn = ldap3.Connection(
+            self.server,
+            user=self.config["userdn"],
+            password=self.config["userpassword"],
+            auto_bind=True)
+
+        # get template
+        assert self.conn.search(
+            search_base=self.config["template_dn"],
+            search_filter="(objectClass=*)",
+            search_scope=ldap3.BASE,
+            attributes=ldap3.ALL_ATTRIBUTES), "Template user not found"
+        self.template = self.conn.entries[0]
+
+    def add_user(self, fields):
+        # calculate dn (replace first fields)
+        template_dn = self.template.entry_dn.split(",")
+        k, v = template_dn[0].split("=")
+        new_dn = ",".join([k + "=" + fields.get(k, v)] + template_dn[1:])
+
+        # add
+        print(fields)
+        return self.conn.add(new_dn, self.template.objectClass.value, fields)
+
+
+def main():
+    # load config
+    script_dir = os.path.dirname(os.path.realpath(__file__))
+    with open(os.path.join(script_dir, "data/config.json"), "r") as f:
+        conf = json.load(f)
+        f.close()
+
+    batch_add = LDAPBatchAdd(conf)
+
+    # load autocomplete
+    import autocomplete
+    plugins = [plugin(conf.get(plugin.__name__, {})) for plugin in autocomplete.plugins]
+
+    # import all files
+    for csv_filename in glob.glob(os.path.join(script_dir, "data/import/*.csv")):
+        df = pandas.read_csv(csv_filename)
+        for idx, row in df.iterrows():
+            fields = row.to_dict()
+            # autocomplete
+            for plugin in plugins:
+                fields = plugin.run(fields)
+            # add
+            batch_add.add_user(fields)
+
+
+if __name__ == "__main__":
+    main()
diff --git a/requirements.txt b/requirements.txt
new file mode 100644
index 0000000..5407fdc
--- /dev/null
+++ b/requirements.txt
@@ -0,0 +1,2 @@
+ldap3
+pandas
\ No newline at end of file
diff --git a/ticket/__init__.py b/ticket/__init__.py
new file mode 100644
index 0000000..e69de29
--- /dev/null
+++ b/ticket/__init__.py